Friday, March 14, 2008

Effective Listening

Last Saturday I got to hear another speaker friend do his thing. I've known Kit Welchlin since 1991, and haven't seen him for several years. I was giving two breakout sessions for the annual Metro ECSU's Winning Strategies Conference for paraprofessionals, and I saw Kit's name on the agenda; so, I decided to go out early and listen to Kit do the keynote. I'm glad I did.

The title of Kit's address was Problem Solving & Decision Making Through High Impact Communication. I discuss problem solving, decision-making and communication all the time; so, I wanted to hear what he says about those three issues. I wasn't ready for the high energy/impact he let rip for about an hour. It was a great presentation with many highlights.

His list of 14 Characteristics of Effective Listening I've posted here really hit me. Simply click on the image to make it larger:

I love listening to other speakers, especially when they are saying many of the same things I say. It reinforces to me I'm doing the right thing and I'm on the right path. I especially like #7 which simply states, "Ask Questions."

I wrote an entire chapter on asking questions in PreTeen Power which was published in 1997. I'm rewriting it for I'm Not Done Yet. Stay tuned, I'm working on it.



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