The title of Kit's address was Problem Solving & Decision Making Through High Impact Communication. I discuss problem solving, decision-making and communication all the time; so, I wanted to hear what he says about those three issues. I wasn't ready for the high energy/impact he let rip for about an hour. It was a great presentation with many highlights.
His list of 14 Characteristics of Effective Listening I've posted here really hit me. Simply click on the image to make it larger:

I love listening to other speakers, especially when they are saying many of the same things I say. It reinforces to me I'm doing the right thing and I'm on the right path. I especially like #7 which simply states, "Ask Questions."
I wrote an entire chapter on asking questions in PreTeen Power which was published in 1997. I'm rewriting it for I'm Not Done Yet. Stay tuned, I'm working on it.
Later,
Mike
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